Last updated: October 2026
We currently ship to addresses in the United Kingdom only.
Free delivery over £75
Orders of £75 or more qualify for free standard delivery. For orders under £75, the available delivery options and their prices are shown at checkout before you pay.
Delivery options and timing
The delivery methods, prices and estimated delivery times that apply to your order are shown in your basket and at checkout once you enter your address. Estimated times are a guide, not a guarantee, and can be affected by courier delays, weather, and busy periods such as sales and holidays. We will always deliver within 30 days of your order unless we tell you otherwise.
Order processing
We aim to dispatch orders as soon as we can after payment is confirmed. You will receive an email when your order has been dispatched, including tracking details where the carrier provides them.
Delivery address
Please check your address carefully at checkout. We cannot always change an address after dispatch. If you need to change it, email concierge@misspetty.com as soon as possible with your order number.
If nobody is in
The carrier will follow their own process, which may include a card, a safe-place delivery, or redelivery. If a parcel is returned to us undelivered we will contact you to arrange redelivery, which may incur an additional shipping charge.
Delayed, lost or damaged parcels
If your order has not arrived when expected, or arrives damaged, please email concierge@misspetty.com with your order number and, for damage, photos of the parcel and products. We will investigate with the carrier and put it right. See our Returns Policy for faulty or damaged items.
Packaging
We pack all products carefully to protect them in transit, including liquids and glass.